Product Care

Your ARWAY product is a part of you. Take care of your product and it will last!

We suggest that you take care of each bag in its entirety. Due to the fact, each collection is made out of unique materials, please follow care instructions to ensure longevity.  We do not recommend harsh chemical treatments as they could negatively impact the finishing of your product. 

Caring for your Bassa Bag
Interwoven with Snakeskin and Ankara, two delicate pieces of materials. It is important you keep your Bassa bag in a dry bag, to prevent it from dust, and moisture. Depending on your usage of your Bassa Bag, clean it quarterly. Do not use any liquid to clean your bag.
·       Use dry cloth in the direction of the snakeskin and rub gently.
·       Repeat on leather and Ankara parts.

Caring for your Gola Bag
Snakeskin is like Human skin; it needs to care for. It is important you keep your bag store and cover, to prevent it from dust, and moisture. Depending on your usage of your Gola Bag, clean it quarterly. Do not use any liquid to clean your bag.
·       Use dry cloth in the direction of the snakeskin and rub gently.
·       Repeat on leather parts.

Caring for your Kru Bag
Leather and Alligator are two materials that can last forever base on care. It is important you keep your bag store and cover, to prevent it from dust, and moisture. Depending on your usage of your Kru Bag, clean it yearly. Do not use any liquid to clean your bag. 
·       Use dry cloth in the direction of the alligator skin and rub gently.
·       Repeat on leather parts. 

Caring for your Lorma Bag
The beauty of leather is in its age. It is important you keep your bag store and cover, to prevent it from dust, and moisture. Depending on your usage of your Lorma Bag, try to clean it yearly. Do not use any liquid to clean your bag.
·       Use a dry cloth and gently clean all leather parts.

Caring for your Malik Bag
The beauty of leather is in its age. It is important you keep your bag store and cover, to prevent it from dust, and moisture. Do not use any liquid to clean your bag.
·       Use a dry cloth and gently clean all leather parts.

Caring for your Malik Pens/Belts/Jewelry
Our wood is cut to last. To prevent your wooden product form looking old and dusty, clean it as often as need be. Do not use any liquid.
·       Use a dry cloth and gently clean all leather parts.

Caring for your Diaper
Ankara (Lapa) diapers are delicate, but high heat can cause runoff. Hand wash for longevity! Diaper inserts can be hand or machine wash. For more information on how to use reusable diapers and inserts go to: www.kellycloset.com

ARWAY offer FREE bag-consultation (want a special design, spill a drink on your bag, want to change the color, etc). 

Please include messages to us here.

SHIPPING/RETURNS

SHIPPING Worldwide shipping is available, but due to the wide array of prices base on location, the price must be negotiated via phone or email to guarantee your satisfaction. Free Shipping and handling on all international orders over 300usd. Free 5 days shipping on orders placed in USA/Liberia. 10usd for two(2)days shipping in the USA RETURNS Not satisfied with your order, return the item(s) in the same condition within 5 business days or only pay $1 restocking fee.

DISCLAIMER

1. All items are unique and handmade, meaning no two items will be exactly alike. Interior/exterior Ankara(African print) of bags will always differ, but styles remain the same. 2. Actual colors can be slightly different than shown in the picture. 3. Please feel free to ask any questions before you purchase to ensure a good experience on both sides. 4. Since this is a small business, all sales will be considered as-is and final - but we will be happy to discuss any issues and try to find an amicable solution where feasible. 5. Taxes are paid per the laws of the host country. 6. Prices online vary from an in-house display, fairs, and private viewing.